Tag: Portal

139 The Year in Review 2019

As the year winds down, I pause to look back on 2019.  Here are the new things that happened in 2019 at Garden Ridge Animal Hospital:

New exterior sign with new logo.

Added Portal on a new website (gardenridgevet.com) for new ways to stay in contact with us. Check it out, create a log in and experience the options. You will need an old receipt with your client number to access your pet’s data.

Proheart 12- an annual heartworm prevention injection for dogs was approved in the US and we started using it in August.

New Allergy control shot (Cytopoint ) that lasts 4-8 weeks. This gives us another option to Apoquel, and sometimes in cheaper than Apoquel.

Different flea product (Credelio) that are now by same manufacturer as Trifexis and Interceptor for better rebates

VetSource, our online pharmacy, now does autoship on food, even prescription ones.

The Flower Mound Emergency Clinic by Sprouts changed ownership, and we still recommend it

Windows 10 upgrade/new computers- pardon our printer glitches as we work through this one.

New air conditioners- we apologize if you experienced a warm exam room last summer. Things wear out after 29 years

I personally racked up 62 hours of continuing education. My personal best in 38 years of practice. One of the most interesting online courses was about cannabis and CBD. See the blog on CBD for more information. I am currently using a specific CBD oral product for my old sheltie, Sarge, for his arthritis but I see its main effect on his alertness.

And my puppies are now a year old, but still wild rodent hunting, digging, running, and sometime destructive little terrors. And I love them.

120 Pet Portal

We have just launched a new website with a special new feature- a Patient Portal. This link allows you to set up your personal access to sign up for email reminders, text messaging, look up your pets vaccines, request medicine refills, and much more! Many clients have wished for multiple ways to receive reminders and request medicine refills, and this portal should allow that to happen.

You will have to go to the website, gardenridgevet.com, and click on the link at the bottom of the page for the Patient Portal. The link will ask for your client number, which should be on any receipt. You will have to create an account, add your email address, and password,  and then you have access to many features on each of your pets. I have already uploaded pictures of my dogs that will now become part of their database in my practice software! Plus now I can get text reminders or emails instead of post cards.

We chose a Portal company that is closely associated with our Practice Management Software, which I know and trust. I didn’t go with one of the big generic portal companies that do human medicine, dentistry, etc. This company just does vets. And they don’t share your data with other “big data” firms. Keeping your information and your pets information private and secure if very important to me.

This is new technology for us, but will can still do things the old fashioned way like answer the phone and talk with you. Even if you are “old school”, I invite you to check out the new Portal. It will open new doors for communication between us.